Service 04 · Ongoing Care

WEBSITE
MAINTENANCE

Professional website maintenance — updates, security monitoring, performance optimisation, content changes, SSL renewal and uptime monitoring. Your site, always running.

99.9%
Uptime Target
24/7
Monitoring
Monthly
Health Reports
What We Build

WHAT WE COVER

Website maintenance is more than clicking "update". We handle every aspect of keeping your site secure, fast and current.

Security Patches & Updates

Framework, plugin and dependency updates applied and tested — before vulnerabilities are exploited.

Performance Monitoring

Page speed, Core Web Vitals and server response tracked monthly — with optimisation when needed.

Content Updates

Text, image and layout changes made promptly — you send the brief, we make it live.

SSL & Domain Management

SSL certificate renewal, DNS record management and domain expiry monitoring handled for you.

Backup & Recovery

Automated daily backups with tested recovery procedures — so you never lose your site.

Analytics & Reporting

Monthly reports on traffic, uptime, performance and any issues resolved.

What's Included

EVERYTHING TO GO LIVE

Every engagement is end-to-end. We don't hand you a half-finished deliverable — we ship something your team can use on day one.

Book a Scoping Call
Monthly Health Check
A structured review of security, performance and content every month.
Security Scanning
Automated vulnerability scanning with manual review of flagged issues.
Performance Audit
Page speed, asset optimisation and caching reviewed quarterly.
Content Changes (up to 4/mo)
Text, image and minor layout changes included in your plan.
SSL Certificate Management
Renewal, installation and monitoring — never an expired cert.
Priority Support
Direct access to our team for urgent issues — not a ticket queue.
How It Works

FROM START TO LIVE

01

Onboard

We audit your current site, set up monitoring and establish a baseline.

02

Monitor

24/7 uptime and security monitoring with automated alerts.

03

Maintain

Monthly updates, patches and content changes on a predictable schedule.

04

Report

Monthly report delivered — uptime, performance, changes made, issues resolved.

Questions

GOOD TO KNOW

What platforms do you support?
We maintain sites built on React, Next.js, WordPress, static HTML and custom stacks. If we built it or can access it, we can maintain it.
How quickly do you respond to issues?
Critical issues (site down, security breach) get a response within 1 hour. Standard requests are handled within 1 business day.
What's included in a monthly plan?
Uptime monitoring, security patches, up to 4 content changes, SSL management, monthly reporting and priority support. Larger plans include more changes and quarterly performance audits.
Can I cancel anytime?
Yes. Our maintenance plans are month-to-month after the first 3 months. No long-term lock-in.
Start a Project

LET'S GET STARTED

Tell us what you need. We'll scope it honestly and show you what's possible.