FREQUENTLY
ASKED

Most Microsoft 365 Business Standard and Premium plans include Power Apps for internal use. For apps that connect to premium connectors or use Dataverse extensively, you may need a Power Apps Per User or Per App licence. We assess your current licensing during discovery and advise on the most cost-effective approach before you spend a rand.

A focused single-process app — such as a leave request tool or inspection form — typically takes 2–4 weeks from discovery to go-live. More complex apps with multiple screens, integrations, and user roles take 6–10 weeks. We scope every project before committing to a timeline.

Yes. Canvas Apps are fully responsive and run on iOS, Android, and desktop through the free Microsoft Power Apps mobile app. For field teams that need offline capability, we configure offline-first data sync so the app works without a connection and uploads data when reconnected.

You do. The app is built inside your Microsoft 365 environment, in your tenant. We hand over maker access so your internal team can edit it. We also provide full documentation of the app structure and data model. No lock-in.

Power Apps has over 900 connectors — including SQL Server, Dynamics 365, Salesforce, SAP (via gateway), and most REST APIs. We assess your existing systems during discovery and design the integration approach accordingly.

No. We write real code — HTML, CSS, JavaScript, and React. Custom-coded sites load faster, score higher on Core Web Vitals, are more secure, and are fully ownable without dependency on a third-party platform.

A marketing site or landing page takes 2–4 weeks. A multi-page corporate site takes 4–8 weeks. A complex React web app or portal takes 8–16 weeks depending on scope. We give you a realistic timeline in the discovery phase.

Yes. For content-heavy sites we integrate a headless CMS (Sanity or Contentful) that gives your team a clean editing interface. For simpler sites, we provide documentation and training. Or use our maintenance retainer.

We deploy to your chosen platform — Azure Static Web Apps, Vercel, Netlify, or traditional hosting. We configure DNS, SSL, CDN and redirects. If you don’t have hosting yet, we recommend the right solution for your needs.

Yes. The first 30 days post-launch are included — bug fixes and performance monitoring. Beyond that, our website maintenance retainer covers updates, security, and content changes monthly.

No. We use Microsoft’s native migration tooling with a zero-loss track record. We migrate your full historical email before the MX record cutover, so all mail is already in Exchange Online before we switch.

Cutover downtime is typically under 15 minutes. We schedule cutover outside business hours. During the pre-cutover migration phase, your team continues using their existing email without interruption.

It depends on your needs. Business Basic gives you Exchange, Teams, SharePoint, OneDrive. Business Standard adds desktop Office apps. Business Premium adds advanced security. We recommend the right mix based on actual usage.

Yes. We use SharePoint Migration Tool to migrate files from Google Drive, Dropbox, Box, or local servers into SharePoint and OneDrive — replicating your existing folder structure with correct permissions.

We train your internal admin on day-to-day management. If you don’t have an internal IT person, we offer an ongoing managed services retainer covering M365 administration, support, and monthly security reviews.

We maintain WordPress, Webflow, and custom-coded HTML/CSS/JavaScript/React sites. We do not support Squarespace or Wix where access to the underlying code is restricted.

Depending on the plan tier, approximately 5–8 individual change requests per month. Full page redesigns or new features are scoped and quoted separately as development work.

Malware removal and recovery are included. We restore from the most recent clean backup, identify and patch the entry point, implement additional hardening, and bring the site back online. You’re notified at every step.

Yes, with prior written authorisation. We monitor expiry dates, handle renewals, and manage DNS records on your behalf.

Yes. Plans run month-to-month with 30 days’ notice. No lock-in. We provide a full handover document so you or a new provider can continue without disruption.

Intune is included in Microsoft 365 Business Premium. If you’re on Business Standard or Basic, you’ll need standalone Intune licences or an upgrade. We assess and recommend the most cost-effective path.

Only corporate apps. For BYOD, we configure Mobile Application Management (MAM) that wraps corporate apps with protection policies but does not enrol the device — personal data stays private.

Yes. Intune supports macOS management including configuration profiles, compliance policies, and app deployment. Apple Business Manager integration is available for zero-touch Mac provisioning.

Corporate devices get a full Intune wipe (factory reset). Personal BYOD devices only have corporate data selectively wiped — personal photos, apps, and contacts are untouched.

Yes. We offer a managed services retainer covering device additions, policy updates, app deployments, compliance monitoring, and incident response for lost or stolen devices.

Resellers earn commission on what they sell you. We’re an independent consultancy — our fee is fixed, not a commission. We tell you when Microsoft is the right answer and when it isn’t.

A focused architecture review or tool selection takes 2–3 weeks. A broader digital transformation roadmap takes 4–6 weeks. We scope everything before starting.

Yes. All consulting is conducted via video call and collaborative documents. We work with clients across South Africa and the SADC region.

We offer focused hourly advisory sessions for specific questions — tool selection, contract review, or architecture questions that don’t need a full engagement.

Yes. Where recommendations include work we deliver — Power Apps, M365, Intune, web dev — we transition directly into implementation with no context loss.